To maintaining, develop and manage quality in accordance with ISO 9001-2008, certified in June, 2009.
To constantly listen to customers to improve services to best meet tourists’ requirements.
To constantly search, build and develop new products.
To constantly train and develop the highest quality of human resources.
To actively participate in environment protection activities, helping and sharing benefits from tourism with fishing communities in Halong Bay through our program “For a Green Halong”.